Module A
Community-health-worker fundamentals
Role posture, scope of practice, consent & readiness, motivational interviewing, in-home care safety.
CHW Academy · Talent pipeline
Joy Partners CHW Academy is the training and certification pipeline for the Joy Partners CHW Field Team. Candidates are trained on the substrate they will operate, supervised through the substrate, and evaluated against the substrate's governance posture.
Pathway
Curriculum surfaces
Module A
Role posture, scope of practice, consent & readiness, motivational interviewing, in-home care safety.
Module B
Synthetic-first practice, evidence anchors, barrier capture, PHI minimization downstream.
Module C
Hands-on practice with Operations Inbox, Smart Visit, Telehealth Broadcast, Evidence Ledger — synthetic only.
Module D
Supervised visits, provider review queues, escalation posture, audit-history awareness.
For employers
Primary care groups deploying the bundled House Call Expansion or the turnkey CHW Field Team receive CHWs trained on the substrate from day one. Substrate-first training means substrate-first practice in the field.
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Compliance-safe disclaimer
Academy envelope. No HIPAA, FDA, SOC2, HITRUST, or licensure-board certification claim. CHW Academy training does not by itself confer state-level CHW certification, which is determined by the candidate's jurisdiction. No autonomous clinical, billing, payroll, or legal decisioning.