Service
Joy Partners CHW Field Team
Turnkey CHW field team for providers that want to extend reach without building the entire field operation. Audit-ready, provider- reviewed, evidence-supported.
Solutions
Two ways to deploy. One governed substrate.
JoyPartnersOS is available as a turnkey CHW field-team service or as a software platform for organizations that want to run their own care team on governed workflows. Either path runs on the same audit, evidence, and human-review substrate.
Services and software
Four offerings, one substrate.
Product
JoyPartnersOS Software Platform
The governance substrate itself: provider review queues, smart- visit workflows, telehealth coordination, audit trails, evidence ledger, four-ledger separation, PromptOps and AgentOps governance.
Bundle
House Call Expansion (turnkey)
For primary care providers expanding into home-based care: Joy Partners supplies the CHW field operation and JoyPartnersOS supplies the substrate, configured together for fast, governed expansion.
Bundle
Bring Your Own Care Team
For providers and organizations that already have a care team and want JoyPartnersOS as the governed operating substrate underneath it. Software-only deployment, no Joy Partners field team required.
Capabilities across solutions
Every solution runs on the same governance layer.
Substrate
Controlled states & permissions
Default-deny, assignment-aware, audit-emitting. Human review gates on every clinically-relevant action.
Telehealth
Telehealth Broadcast & Smart Visit
Provider-loop-in for CHW field visits and broadcast guidance for assigned teams.
Oversight
Provider command center
Real-time CHW visibility, smart-visit outcomes, review queues, audit history.
Evidence
Evidence ledger & audit trails
PHI-minimized metadata downstream. Raw transcripts and audio stay under custody.
Governance
PromptOps & AgentOps
Documentation-first governance protocol sequences every non-trivial change.
Ledgers
Four-ledger separation
Clinical / Commercial / Workforce / Platform-and-Audit kept in separate scopes by default.
Compliance-safe disclaimer
Solutions described are envelope and intent. No live production deployment, regulatory clearance (HIPAA, FDA, SOC2, HITRUST, or otherwise), or guaranteed reimbursement is claimed. No autonomous clinical, billing, payroll, or legal decisions are made by these surfaces. Synthetic identifiers only.