Substrate
JoyPartnersOS platform
Operations Inbox, Smart Visit, Telehealth Broadcast, provider command center, evidence ledger, audit history.
Bundle · Software-only
A software-only deployment of JoyPartnersOS for providers and care organizations that already have a CHW or in-home care team. The substrate runs underneath your existing field operation. Joy Partners field team is not required.
Who this is for
FQHCs, ACOs, MSOs, managed care organizations, large primary care groups, and integrated delivery networks that already employ CHWs, social workers, or in-home care teams and want to run them on a governed substrate.
What you get
Substrate
Operations Inbox, Smart Visit, Telehealth Broadcast, provider command center, evidence ledger, audit history.
Configuration
Provider, supervisor, and CHW role models. Controlled states. Assignment-aware permissions. Evidence-ledger scoping.
Onboarding
Dry-run rehearsal with your existing field team on synthetic placeholders before any live data lands.
Governance
Documentation-first governance protocol sequences every non-trivial change to the deployment after go-live.
What this bundle does not include
Your existing CHWs, social workers, and field team operate the substrate. Joy Partners does not staff, train, or supervise the field operation in this bundle. If you want a turnkey CHW field team, consider Joy Partners CHW Field Team or the bundled House Call Expansion.
Includes a walkthrough of the Operations Inbox, Smart Visit, Telehealth Broadcast, provider command center, and the evidence ledger, configured for an existing care-team deployment — running on synthetic placeholders only.
Compliance-safe disclaimer
Bundle envelope. No HIPAA, FDA, SOC2, HITRUST, or reimbursement certification claim. No autonomous clinical, billing, payroll, or legal decisioning. Synthetic identifiers only on this page.