Prototype Dev preview · simulated portals at /login · no live PHI · not connected to production systems.

Product · Software platform

JoyPartnersOS Software Platform

The governed operating substrate for community health work, in-home care, and provider oversight. Controlled states. Review queues. Evidence ledger. Audit history. Four-ledger separation. PromptOps and AgentOps governance.

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Modules

Eight modules. One governance posture.

Module 01

Operations Inbox

Triage queues for CHW visits, transcripts, plan reviews, escalations, referrals, and audit events.

Module 02

Smart Visit

Structured CHW visit workflow with consent, readiness, barrier capture, evidence anchors.

Module 03

Telehealth Broadcast

Provider-loop-in for active CHW visits when clinically relevant.

Module 04

Provider Command Center

Client headers, plan workspace, review queues, audit history, real-time CHW visibility.

Module 05

Plan Workspace

Provider-authored plans with controlled states, assignment-aware permissions, audit-emitting actions.

Module 06

Evidence Ledger

Visit-level evidence records. Review packets. Referral evidence. PHI-minimized metadata downstream.

Module 07

Audit History

Every controlled-state change emits an audit entry, ledger-tagged, scoped to actor and assignment.

Module 08

PromptOps & AgentOps

Documentation-first governance protocol sequences every non-trivial change to the substrate.

Four-ledger separation

Different data, different scopes, different audit perimeters.

Clinical / CPT Ledger

Visit evidence, plan-of-care actions, smart-visit outcomes. PHI-minimized downstream.

Commercial / Provider Invoice Ledger

Provider invoicing scope. Held separately from clinical decisioning.

Workforce / Payroll Ledger

CHW field workforce time, supervision, and payroll signals. Separate from clinical decisioning.

Platform / Auth / Audit Ledger

Identity, role, controlled-state, and audit envelope. The substrate underneath the other three ledgers.

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Includes a walk-through of the Operations Inbox, Smart Visit, Telehealth Broadcast, provider command center, and the evidence ledger — running on synthetic placeholders only.

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Compliance-safe disclaimer

Platform envelope. No HIPAA, FDA, SOC2, HITRUST, or reimbursement certification claim. No autonomous clinical, billing, payroll, or legal decisioning. Synthetic identifiers only on this page.

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