Module 01
Operations Inbox
Triage queues for CHW visits, transcripts, plan reviews, escalations, referrals, and audit events.
Product · Software platform
The governed operating substrate for community health work, in-home care, and provider oversight. Controlled states. Review queues. Evidence ledger. Audit history. Four-ledger separation. PromptOps and AgentOps governance.
Modules
Module 01
Triage queues for CHW visits, transcripts, plan reviews, escalations, referrals, and audit events.
Module 02
Structured CHW visit workflow with consent, readiness, barrier capture, evidence anchors.
Module 03
Provider-loop-in for active CHW visits when clinically relevant.
Module 04
Client headers, plan workspace, review queues, audit history, real-time CHW visibility.
Module 05
Provider-authored plans with controlled states, assignment-aware permissions, audit-emitting actions.
Module 06
Visit-level evidence records. Review packets. Referral evidence. PHI-minimized metadata downstream.
Module 07
Every controlled-state change emits an audit entry, ledger-tagged, scoped to actor and assignment.
Module 08
Documentation-first governance protocol sequences every non-trivial change to the substrate.
Four-ledger separation
Visit evidence, plan-of-care actions, smart-visit outcomes. PHI-minimized downstream.
Provider invoicing scope. Held separately from clinical decisioning.
CHW field workforce time, supervision, and payroll signals. Separate from clinical decisioning.
Identity, role, controlled-state, and audit envelope. The substrate underneath the other three ledgers.
Includes a walk-through of the Operations Inbox, Smart Visit, Telehealth Broadcast, provider command center, and the evidence ledger — running on synthetic placeholders only.
Compliance-safe disclaimer
Platform envelope. No HIPAA, FDA, SOC2, HITRUST, or reimbursement certification claim. No autonomous clinical, billing, payroll, or legal decisioning. Synthetic identifiers only on this page.